Technology should serve the relationship
An expert’s knowledge and likeness deserve respect. The people they help deserve care. These are the commitments we’re building DoubleU around, in plain language.
Our commitments
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Expert consent and control
A companion only exists if the expert it represents chooses to create it. They approve how it behaves and can pause or remove it at any time.
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Grounded in real expertise
Explanations draw on the expert’s own materials. It’s designed to say when it isn’t sure instead of inventing an answer, though like any AI it can still make mistakes.
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Always honest about being AI
Everyone who uses a companion always knows they’re talking to an AI, never to the expert in person.
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Learning over shortcuts
It guides people toward understanding with hints, questions and next steps, rather than doing their work for them.
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Privacy by design
We collect only what’s needed to provide the service. No advertising, no selling of personal data and clear written agreements with institutions.
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Age-appropriate by default
Protections and topic limits suited to young learners are switched on from the start, not added later.
People stay in the loop
AI should support experts’ judgment, not replace it. That shapes how DoubleU works.
- Experts review their companion before anyone uses it
- Questions outside a companion’s scope are pointed back to the expert
- Institutions decide which classes take part, and under what policies
- We listen to concerns from experts, learners and families, and act on them
Questions or concerns?
If something about DoubleU worries you, or you think something has gone wrong, we want to hear about it.
Email hello@doubleyou.digital, use our contact form or read our privacy notice.
DoubleU isn’t an emergency or crisis service, and a companion doesn’t replace advice from a qualified professional, such as a doctor, lawyer or counselor. If someone may be in danger, contact your local emergency services.
These commitments describe how we’re designing DoubleU during early access. They aren’t a certification or a legal guarantee. Deployments with institutions are covered by written agreements that set out specific terms.